![]() The pants were not dirty because I checked everything before sending it and I had all their labels and I want my store credit for what I paid dollars because I know everything was in perfect condition I only tried the pants to measure it and the quality is very poor We have issued your credit in the amount of your item (s)It can be used toward future online purchasesSimply enter the following code in the gift card field at checkout: 3ffg48geI went to the page of Fashion nova and the gift card had the person who answered the messages that day I confirmed that everything was fine and me Made my credit from the store but I tried to use my gift card the last week and tells me that it is not available I wrote to the customer service of Fashion Nova saying that the gift card can not be used on your page and someone answers me Called ASHANTI and tells me theīellow is the code for the return xxxx xxxx xxxx xxxx I put the gift card and the balance was $ then I wrote again the following: Okay when I put this code only my store credit is for $ I don't understandAshanti: According to the returns department they received the item back dirty so you were only issued partial creditMy question is if it was dirty because the first time they did not tell me and they had to wait for me to make the claim on the card to tell me that they could only give me half of what I had spent it is in bad taste what they did because They confirmed everything from the beginning because afterwards they changed everything !! ![]() ![]() If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.I bought a pair of pants in Fashion Nova but the pant not fit me and I did not like the material either as it looked on my I contact the customer service of Fashion Nova to notify the tracking number of the Shipping company and they answered me : Dear ***, Thank you for contacting Fashion New! I sent you the tracking number then I was answered the following :: Thank you for your recent purchase at Fashion Nova! BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. ![]() However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. BBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. ![]()
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